SHIPPING POLICY.
Pre-Made Shipping Policy
1. Processing Time: Orders with pre-made items are processed within 1 business day
2. Delivery:Â Expect your pre-made items to arrive within 3-5 business days.
3. Notifications:Â We'll notify you via email or SMS once the order has been sent out with your tracking number as well.
4. Shipping Methods: Choose from various shipping options during checkout.
5. Address: Ensure accuracy to avoid delivery issues
6. Returns: Our standard return policy applies
7. Support: Reach out with questions at alecapparel2020@gmail.com or in the live chat box in the bottom right corner!
Pre-Order Shipping Policy
1. Reservation: When you place a pre-order, you’re securing your reservation for the selected item. Payment is collected at the time of pre-order to guarantee your spot.
2. Shipping Time Frame: Our pre-order items are anticipated to ship within 2 to 4 weeks from the date of pre-order placement. While we strive to meet this timeline, occasional manufacturing or shipping delays might occur.
3. Shipping Updates: Once your pre-order items are ready to ship, we’ll send you an email notification with tracking information, so you can keep track of your package’s journey.
5. Payment Authorization: By placing a pre-order, you’re authorizing us to charge the payment method you provided at the time of pre-order placement.
6. Limited Time Offer:Â Our pre-order items are available for a limited time. Make sure to secure yours before the offer ends!Â
7. Product Revisions: While we make every effort to maintain the specifications, design, and features of the pre-order item, minor revisions might occur before the official release.
8. Refunds and Returns: Pre-order items are not eligible for refunds as per our standard return policy. This policy can be reviewed on our website.
9. Customer Support: If you have any questions or concerns about your pre-order, shipping, or any other inquiries, our customer support team is here to help. You can reach us at alecapparel2020@gmail.com.
2. Shipping Time Frame: Our pre-order items are anticipated to ship within 2 to 4 weeks from the date of pre-order placement. While we strive to meet this timeline, occasional manufacturing or shipping delays might occur.
3. Shipping Updates: Once your pre-order items are ready to ship, we’ll send you an email notification with tracking information, so you can keep track of your package’s journey.
5. Payment Authorization: By placing a pre-order, you’re authorizing us to charge the payment method you provided at the time of pre-order placement.
6. Limited Time Offer:Â Our pre-order items are available for a limited time. Make sure to secure yours before the offer ends!Â
7. Product Revisions: While we make every effort to maintain the specifications, design, and features of the pre-order item, minor revisions might occur before the official release.
8. Refunds and Returns: Pre-order items are not eligible for refunds as per our standard return policy. This policy can be reviewed on our website.
9. Customer Support: If you have any questions or concerns about your pre-order, shipping, or any other inquiries, our customer support team is here to help. You can reach us at alecapparel2020@gmail.com.
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International Customers
Please allow an additional 1-2 weeks shipping time for International Orders.
All orders are shipped via USPS. Rates are calculated through USPS calculator. International orders are shipped USPS Flat Rate. All applicable customs fees, taxes and duties are the sole responsibility of the customer.
Customs authorities require that we state the retail cost of your order directly on your package. Please contact us if you have any questions.